FAQ

  • THE RECEPTION

Arrival: 3pm,  departure: 12pm – Open 24 hours a day

  • spoken languages

French, English, German & Spanish

  • luggage storage

Do you arrive before check-in time or do you leave well after check-out time? Entrust your suitcases to our luggage storage service and go for a free (and light) stroll in Aix en Provence. Do not hesitate to contact the hotel reception for more information.

Rooms accessible to people with reduced mobility
We have 2 rooms accessible to people with reduced mobility
A double bedroom and a twin bedroom. Do not hesitate to contact us for more information.

  • Parking

Single rate of 20 € for 24 hours, by reservation only

  • Concierge

Whether you are looking for a good restaurant address or an idea for an exhibition to see; whether you need to book a taxi or a restaurant, our concierge service takes care of everything and will be happy to advise you during your stay.

  • WIFI

During your stay at the Escaletto Hotel, you will certainly want to check your emails, send news to your loved ones or plan your visits. To do this, simply connect to our secure Wi-Fi connection to browse without moderation on your phone, tablet or computer.

  • bar & rooftop

At any time of the day, treat yourself to a break on our rooftop, open only to hotel guests, from 7 a.m. to midnight
The hotel bar, located on the ground floor, is accessible from 10 a.m. to midnight

  • Pets

Pets are accepted with an additional charge of 15€ day per stay